The group gave us an introduction, both to the people and the space.
I shadowed an electrician. Later on, I interviewed an administrator.
Our group operated in three main phases, each of which consisted of 2-3 meetings and many post it notes. We also went back and forth between them.
- The first phase was sharing the insights from interviews with each other.
- The second phase was identifying needs and coming up with a point of view.
- The last phase was brainstorming, coming up with prototypes, and testing them.
Finally, to present this, we made a skit.
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